Services
Automation for the work that repeats every day.
We focus on four areas where small and growing teams lose the most time. Every project starts with an assessment, so we only build what fits your workflow.
01
Lead handling
Capture enquiries, qualify them and alert the right person instantly.
- Collect enquiries from website forms and email in one place
- Summarise each enquiry and flag the ones that match your criteria
- Add new leads to your CRM and notify the right person straight away
What stays with a human: You decide who to call and what to offer.
02
Email & support
Sort the inbox, answer common questions and hand sensitive messages to a person.
- Sort incoming email by topic and urgency
- Draft replies to common questions from your own approved answers
- Route complaints, sensitive topics and anything unusual to a person
What stays with a human: Sensitive or unusual messages always go to a person.
03
CRM & admin
Keep records up to date and move data between your tools without retyping.
- Enter data into your CRM automatically
- Spot and merge duplicate records
- Move information between forms, email, spreadsheets and business tools
- Remind your team about follow-ups
What stays with a human: Your team keeps ownership of the records and the relationships.
04
Scheduling & reporting
Booking confirmations, reminders and regular operational reports.
- Handle booking requests and send confirmations
- Send reminders before appointments
- Prepare daily or weekly operational reports from the data you already have
What stays with a human: You choose what gets reported and who receives it.
The examples above describe the kind of work we do. What we build for you is agreed during the assessment.